Pre-reservation
Our duty of care to our customers

Pre-reservation

Buying a house is always a huge decision; whether it’s your first home, or your forever home, familiar with the area or relocating and that’s why the team at Candleston Homes are dedicated to guiding and supporting you throughout the process – before, during and beyond purchase.

We are proud to work within the requirements set out in the New Homes Quality Code for House Builders and are registered with the New Homes Quality Board.

Candleston Homes have embraced the New Home Quality Code as an additional layer of consumer protection, which applies for all reservations after 8th June 2024.

All those prior will still receive the highest quality service under the Consumer Code.

Which development are you interested in?

We have collaborated with Guided Home to provide you with all the necessary information about your pre reservation journey.
Use Guided Home to Find Out More
Elderwood Parc
Phase 2 Launched

Elderwood Parc

Portskewett

Username:
[email protected]

Password:
Homebuyer1

The Grove
Phase 3 Launched

The Grove

Llanfoist

Username:
[email protected]

Password:
Homebuyer1

 

WAYS TO BUY

10 year warranty

We provide you with peace of mind by offering the 10 year NHBC new homes warranty, meaning your new home has been built to the highest technical requirements for design, materials and craftsmanship.

Customer Journey